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questions
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answers

questions and answers

peezjob is a South African digital marketplace launching soon that connects independent service providers with people looking for services. The platform is designed to make it easier for service providers to be discovered, receive booking requests, and be paid securely through one platform. peezjob facilitates connections and payments but does not employ service providers or perform services itself.
No. Service providers on peezjob operate as independent contractors. You are not an employee, agent, or representative of peezjob, and peezjob does not supervise or control how services are performed.
Anyone who meets peezjob’s registration, verification, and legal compliance requirements and has a skill or service that others are willing to pay for may apply to join peezjob.
The peezjob app is scheduled to launch mid-2026 and will be available on the Apple App Store and Google Play Store. Users who sign up before launch will be notified when the app becomes available.
Early registration allows you to prepare your profile, upload your skills, and familiarise yourself with the platform ahead of launch. Early users may also receive onboarding guidance and product updates.
Formal qualifications are not required unless the law or the nature of the service requires them. You are responsible for ensuring that you have the necessary skills, experience, licences, or permissions to lawfully provide your services.
Yes. You may list multiple skills or services across different categories, provided they comply with peezjob’s platform rules and applicable laws.
Once your profile is active and bookings are available, service seekers can view your profile and send booking requests through the app. You may accept or decline booking requests at your discretion.
Payments are processed securely through the peezjob platform. Funds are held and released in accordance with the applicable booking terms once a service is marked as completed through the app. Earnings are paid into your peezjob wallet, from which you may withdraw funds to your nominated bank account, subject to platform rules.
Yes. You control your availability, working locations, and booking preferences. Booking requests will align with the availability and rules you set on the platform.
Yes. You set your own rates for your services. peezjob does not deduct commission from standard service earnings. Any applicable platform or administrative fees are disclosed upfront and charged in accordance with the booking terms.
peezjob does not currently require service providers to hold insurance. Depending on the nature of your services, you may choose or be legally required to have appropriate insurance. You are responsible for your own risk management and legal compliance.
As an independent contractor, you are responsible for your own tax obligations, including income tax and any other applicable taxes. peezjob does not provide tax advice, and you are encouraged to consult a tax professional if unsure.
peezjob provides in-app support and dispute-handling processes related to platform use and payments. peezjob does not determine fault or liability and does not guarantee outcomes. Users are encouraged to communicate clearly and resolve service-related disputes directly where possible.
Yes. peezjob may suspend or remove accounts that breach its Terms & Conditions, Platform Rules, applicable laws, or that pose a risk to the platform or other users.
peezjob is designed to promote transparency through identity verification processes, secure payments, in-app communication, and a two-way rating and review system. These tools are intended to help users make informed decisions. peezjob does not guarantee the conduct, quality, legality, or performance of any service provider.
peezjob is designed to be data-efficient. Actual data usage may vary depending on your device, network, and how you use the app.
You do not need to be a South African citizen to register. However, you must meet peezjob’s registration, verification, and legal compliance requirements, including the ability to lawfully provide services and receive payments in South Africa.
peezjob is a digital marketplace that helps you find and book independent service providers for a wide range of services. peezjob facilitates introductions, bookings, and payments, but does not provide the services itself.
No. Service providers on peezjob are independent contractors and are not employees, agents, or representatives of peezjob.
Anyone who meets peezjob’s registration requirements can use the platform to request services, whether for once-off tasks or ongoing support.
peezjob is expected to open bookings for service seekers in mid-2026. Users can sign up in advance to receive notifications when bookings open.
Once bookings are live, you can search for services, review service provider profiles, compare pricing, read ratings and reviews, and make bookings through the app. Some profiles may include short video introductions to assist with decision-making.
peezjob applies identity verification processes to help confirm user details and promote trust on the platform. Verification does not constitute a guarantee of service quality, safety, conduct, or performance.
Payments are processed securely through the app using supported payment methods. Payments are held and released in accordance with the booking terms once the service is marked as completed through the platform.
peezjob facilitates bookings and payments but does not provide the services itself. If you are dissatisfied, you can raise concerns through in-app support and reviews. peezjob does not guarantee outcomes but may assist in line with its platform policies.
If a service provider cancels or fails to arrive, you may be entitled to a refund or other resolution in line with the booking terms and platform policies.
Yes. Cancellations are subject to the cancellation terms shown at the time of booking, which may vary depending on timing and service type.
Yes. You decide who to book based on the information available on their profile, including experience, availability, pricing, ratings, and reviews.
peezjob offers a wide and growing range of services, from household and personal services to coaching, tutoring, and specialised skills, depending on service provider availability.
peezjob provides tools such as identity verification processes, secure payments, in-app messaging, and community feedback to help reduce risk. Service providers operate independently, and peezjob does not guarantee the outcome or quality of services.
Yes. After a service is completed, you may leave a rating and review. Reviews help other users make informed decisions and encourage accountability on the platform.
No. peezjob is a digital marketplace that connects service seekers with independent service providers. While the platform provides tools such as identity verification processes, secure payments, and ratings and reviews to support informed decision-making, peezjob does not guarantee the quality, safety, legality, or outcome of any service. Service providers are independent contractors and not employees, agents, or representatives of peezjob.
These FAQs form part of peezjob’s general information and must be read together with the platform’s Terms & Conditions, Privacy Policy, and Platform Rules, which prevail in the event of any inconsistency.
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